CUSTOMER INFORMATION

Order Cancellations.

How order changes and cancellations will be handled once checkout is enabled.

CURRENT STATUS

No new online orders can be submitted at this time, because checkout is not active.

REQUESTING A CANCELLATION

For a future order, email support@BayHoist.com with your order number and requested change. Because a large lift may require freight preparation or dispatch, contact support promptly. Before any orders can be placed, the final cancellation terms for unshipped goods must be confirmed and disclosed at checkout.

SHIPPED FREIGHT & REFUNDS

Any cancellation deadlines, equipment return conditions or optional service fees must be disclosed prior to purchase. Once an order is delivered, customers may request a free return within 14 calendar days as described in our Returns Policy.

QUESTIONS ABOUT THIS POLICY?

Contact our team at support@BayHoist.com or 888-736-5094.